At PumpSpy, we specialize in ensuring that your sump pump system is always in working order with our innovative remote monitoring technology. Below, we address some of the most common questions about how our system works and what you can expect.
1. What is PumpSpy Technology?
PumpSpy automatically monitors your sump pump system’s performance and sends real-time data to our free monitoring service. It keeps track of system conditions and alerts you if any problems arise, so you don’t have to check your sump pump manually.
2. How Does PumpSpy Connect to My System?
PumpSpy connects to your home’s WiFi network and pairs with our app, allowing you to receive updates and alerts directly to your smartphone. The installation process is quick and straightforward, with setup taking less than a minute.
3. Are There Any Monthly Fees for the Monitoring Service?
No, PumpSpy’s monitoring service is entirely free. There are no hidden fees or subscriptions required to access the remote monitoring features. Once your system is connected to WiFi, you’ll have 24/7 monitoring at no additional cost.
4. How Often Does PumpSpy Test My System?
If you have a PumpSpy WiFi Battery Backup, it will automatically run self-tests every 48 hours to check the status of your sump pump, backup pump, and battery. This proactive testing ensures that your system is always ready in case of a power outage or heavy rain.
5. Can I Monitor My System in Real-Time?
Yes! The free PumpSpy app provides real-time status updates, so you can check the performance of your sump pump system from anywhere. The app also sends instant notifications if there are any issues detected, such as pump failure or rising water levels, giving you peace of mind no matter where you are.
6. What Happens During a Power Outage?
If the primary power source fails, a PumpSpy WiFi Battery Backup will ensure that your backup pump takes over, and you’ll receive alerts via the app. The system continues to monitor your sump pump’s performance even when your home loses electricity.
7. Is PumpSpy Compatible With My Existing System?
PumpSpy is designed to work with existing 120V sump pumps.
8. How Can I Get Started with PumpSpy?
Getting started with PumpSpy is easy. Simply install the system, connect it to your WiFi, and download the PumpSpy app to your smartphone. You’ll immediately start receiving data and alerts about your sump pump system’s performance.
By installing PumpSpy’s cutting-edge technology, you ensure your home stays protected from unexpected water damage. From real-time monitoring to automatic self-tests, PumpSpy offers peace of mind without any ongoing costs. To learn more or get started with your system, visit the PumpSpy FAQ page.
